Support starts with listening.
A simple guide to responding with care when someone shares an experience of violence.
You do not need to investigate or have every answer. Start by listening and asking what support the person wants.
Listen
Give them time. Do not push for details.
Validate
Acknowledge their feelings. Avoid blame.
Ask
Ask what they need and what feels safe.
Support
Offer options without taking over their choices.
These everyday reminders draw on WHO first-line support guidance. They do not replace training or professional care.
Source & editorial note
AI-assisted writing and design by MyImpact AI. This independent educational adaptation is general information, not individual medical or legal advice.
WHO: Caring for women subjected to violence